Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Thomaston, ME

5d•$25 - $26

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves preparing and loading delivery orders, verifying merchandise and its condition, and ensuring deliveries are completed safely and on time. Drivers communicate with customers about delivery arrangements and use a system such as an iPhone to update delivery and route status. The position also includes unloading, installing, and testing appliances; inspecting and maintaining delivery vehicles and equipment; completing Department of Transportation (DOT) reporting; and maintaining a safe, clean, and organized work environment. Drivers must comply with applicable DOT and CDL regulations and may be assigned other duties.

Requirements

Class A CDL license where required to operate multi-unit CMVs, such as tractor-trailers and flatbeds; or a Class A or B CDL with air-brake endorsement where required to operate single-unit CMVs, such as tandem flatbeds.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for loading or unloading a vehicle.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Identify customers’ needs and assist them with locating, demonstrating, selecting, carrying, or loading merchandise.
Answer customer and employee questions promptly and knowledgeably, and guide customers through projects when needed.
Communicate stock, special-order, product-feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate with the truck driver to do so.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify loaded items against invoices, including descriptions, quantities, and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report findings; maintain cleanliness and arrange maintenance and repairs for delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, or other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized store and work area.
Maintain a safe and secure work environment, including conducting safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including top-stock safety, reinstalling safety cables, using aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business travel accident insurance.
Maternity and parental leave.
Adoption assistance.
Associate discount and broad discount platform.
Other discretionary benefits, based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards.
Learning and development opportunities.