Full Time - CDL Delivery Driver

Lowe's Home Centers•Watertown, NY

21d

About The Position

The CDL Delivery Driver provides customer service while planning, preparing, and delivering merchandise to customers. The role includes coordinating delivery communications, loading and inspecting merchandise, completing deliveries, and operating delivery vehicles and related equipment in accordance with safety and Department of Transportation (DOT) requirements. The driver also maintains vehicle and equipment cleanliness and readiness, updates delivery status, completes required DOT reporting, and supports a clean, safe, and secure store environment. Other duties may be assigned.

Requirements

Class A CDL license where required for multi-unit commercial motor vehicles; or a Class A or Class B CDL with air-brake endorsement where required for single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or offloading.

Responsibilities

Provide SMART customer service by understanding customer needs, helping locate and select merchandise, answering questions, explaining projects, and showing appreciation.
Communicate information about stock, special-order merchandise, product features, applications, warranties, and Lowe’s programs.
Contact customers about deliveries or coordinate with the truck driver to make customer calls.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading.
Verify invoice items and quantities against loaded merchandise, including descriptions and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances at delivery locations.
Verify daily vehicle inspections and reports; ensure delivery vehicles and equipment are clean, maintained, and repaired.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify potential shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and store and work-area cleanliness and organization.
Maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including requirements for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role, such as a Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV system, key cutter, panel saw, paint mixer, flooring cutters, or compactor baler.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe’s Associate Discount and broad discount platform.
Other discretionary benefits, based on eligibility, may include annual bonuses, an Employee Stock Purchase Plan, deferred compensation, and grant awards.
Learning and development opportunities.