Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Pensacola, FL

18d

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role includes preparing and loading delivery orders, verifying merchandise and product condition, and delivering, unloading, installing, and testing appliances. The driver maintains safe, secure, DOT-compliant loads; updates delivery and route status; performs or verifies vehicle inspections; and completes DOT reporting to maintain DOT certification and CDL compliance. The position also supports store cleanliness, organization, safety, and security, operates equipment as needed, and performs other assigned duties. Lowe’s is a home improvement company serving approximately 16 million customer transactions each week. It employs approximately 300,000 associates and operates more than 1,700 home improvement stores, 530 branches, and 130 distribution centers. The company supports communities through programs focused on safe, affordable housing, community spaces, skilled trades development, and disaster relief. Lowe’s is an equal opportunity employer.

Requirements

Class A CDL license where required to operate multi-unit commercial motor vehicles, such as tractor-trailers and flatbeds; or a Class A or Class B CDL with air-brake endorsement where required to operate single-unit commercial motor vehicles, such as tandem flatbeds.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service according to Lowe’s policies, procedures, and programs; understand customer needs and assist with merchandise selection, demonstrations, carrying, and loading.
Respond promptly and knowledgeably to customer and employee questions, including walking customers through projects when necessary.
Provide customers with information about stock, special-order merchandise, product features, applications, warranties, and Lowe’s programs.
Contact customers regarding deliveries or coordinate customer calls with the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading; verify invoice items, descriptions, quantities, and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report vehicle or equipment cleanliness, maintenance, and repair needs.
Complete DOT reporting required to maintain DOT certification and CDL compliance.
Identify possible shoplifting, theft, or other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and cleanliness and organization in store and work areas.
Help maintain a safe and secure environment, including conducting safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including top-stock safety, reinstalling safety cables, using aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.