Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Halfmoon, NY

19d•$23 - $25

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role plans delivery activities, prepares and loads delivery orders, verifies merchandise against invoices, and contacts customers or coordinates customer calls about deliveries. It also includes unloading, installing, and testing appliances, maintaining delivery vehicles and equipment, and complying with Department of Transportation and CDL requirements. The driver helps maintain safe, secure, clean, and organized store and work areas, operates equipment as needed, and performs other duties as assigned. The position requires a Class A or Class B CDL according to the type of commercial motor vehicle operated, a valid medical certificate or the ability to obtain one upon employment, and the ability to pass the company’s motor vehicle record screen. Candidates must be at least 21 years old and able to comply with DOT and CDL regulations, read, write, perform basic arithmetic, and obtain sales-related licensure or registration if required by law. Preferred qualifications include relevant truck-driving, in-home delivery or retail customer service, and forklift or Moffett experience.

Requirements

Class A CDL license where required to operate a multi-unit CMV (tractor trailer and flatbed).
Class A or Class B CDL license with air brake endorsement where required to operate a single-unit CMV (tandem flatbed).
Valid medical certificate or ability to obtain one upon employment.
Ability to pass a motor vehicle record screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Identify customer needs and assist with locating, demonstrating, selecting, carrying, and loading merchandise.
Respond knowledgeably and promptly to customer and employee questions, including walking customers through projects when necessary.
Communicate stock, special-order, product feature, application, and warranty information to customers.
Contact customers regarding deliveries or coordinate with the truck driver to call customers.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect product condition before loading or assisting customers with loading.
Verify that items and quantities loaded match invoice descriptions, items, and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle cleanliness, maintenance, and repairs, including lift gates and other equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and cleanliness and organization of store and work areas.
Help maintain a safe and secure work environment by conducting safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including top-stock safety practices and use of safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Associate discount and discount platform.
Other discretionary benefits based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards.
Learning and development opportunities.
Wellness programs.