Full Time - CDL Delivery Driver

Lowe's Home Centers•South Point, OH

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves planning delivery activities, preparing and loading orders, inspecting products, verifying invoices, and ensuring loads are safe and compliant with Department of Transportation (DOT) regulations. Drivers update delivery and route statuses in a tracking system and may unload, install, and test appliances at customers’ homes. The position also includes maintaining delivery vehicles and equipment, completing DOT reporting, and supporting store cleanliness, security, and safety requirements. Other duties may be assigned.

Requirements

  • Class A CDL license where required for multi-unit commercial motor vehicles, or Class A or B CDL with air-brake endorsement where permitted for single-unit commercial motor vehicles.
  • Valid medical certificate, or ability to obtain one upon employment.
  • Ability to pass the company-required motor vehicle record screen.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for loading or unloading a vehicle.

Responsibilities

  • Provide customer service and help customers locate, select, carry, or load merchandise; answer questions and explain projects when needed.
  • Communicate product, stock, special-order, feature, application, and warranty information to customers.
  • Contact customers about deliveries or coordinate with the truck driver to make those calls.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and verify that invoice descriptions, items, model numbers, and quantities match.
  • Ensure loads are safe, secure, and compliant with DOT regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and maintain vehicle and equipment cleanliness, maintenance, and repair, including lift gates.
  • Complete DOT reporting required to maintain DOT certification and CDL compliance.
  • Identify potential shoplifting, theft, and other security risks and promptly communicate them to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized, safe, and secure work environment; identify hazards and keep aisles, doors, and gates secure.
  • Follow applicable safety requirements, including use of safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
  • Operate store equipment as needed for the role and department.
  • Perform other duties as assigned.
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