Full Time - CDL Delivery Driver

Lowe's Home Centers•Oak Park, MN

15d

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role plans deliveries, prepares and loads orders, checks merchandise and invoices, communicates with customers about deliveries, and may unload, install, and test appliances. The driver ensures loads and vehicles meet safety and Department of Transportation (DOT) requirements, records delivery and route status, completes required DOT reporting, and helps maintain clean, organized, and secure store and work areas. The role also operates relevant store equipment and performs other duties as assigned.

Requirements

Class A CDL license where required for multi-unit commercial motor vehicles, or Class A or B CDL with air brake endorsement where required for single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass the company-required motor vehicle record screen.
Ability to obtain sales-related licensure or registration if required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service by identifying customer needs, helping locate and select merchandise, answering questions, and expressing appreciation.
Communicate product, stock, special-order, feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate with the truck driver to do so.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and maintain delivery vehicles and equipment, including cleanliness, maintenance, and repairs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify potential shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and a safe, clean, organized, and secure work environment.
Follow applicable safety requirements for regular duties and operate store equipment as needed.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program, including concierge and work/life services and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Potential annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards, subject to eligibility