Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Sioux Falls, SD

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves preparing and loading delivery orders, inspecting products, verifying items against invoices, and ensuring loads comply with payload limits and Department of Transportation (DOT) regulations. Drivers communicate with customers about delivery timing and product information, update delivery and route status, and may unload, install, and test appliances. The position also includes maintaining delivery vehicles and equipment, completing DOT reporting, and supporting a safe, clean, and secure store environment. Other duties may be assigned.

Requirements

  • Class A CDL license where required to operate multi-unit commercial motor vehicles, or a Class A or Class B CDL with air brake endorsement where permitted for single-unit commercial motor vehicles.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass an MVR screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett onloading/offloading a vehicle.

Responsibilities

  • Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, and communicating product, stock, special order, feature, application, and warranty information.
  • Contact customers regarding delivery or coordinate with the truck driver to call customers.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and verify that invoice descriptions, items, model numbers, and quantities match the load.
  • Ensure loads are safe, secure, and compliant with DOT regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and maintain delivery vehicles and equipment, including cleanliness, maintenance, and repairs.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Detect and report common signs of shoplifting, theft, and other security risks to management or Asset Protection.
  • Maintain housekeeping standards and a safe, secure, organized work environment, including conducting safety reviews, noting hazards, clearing aisles, and securing doors and gates.
  • Follow applicable safety requirements, including safe practices involving top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
  • Operate store equipment as needed for the role, such as a Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, or compactor baler.
  • Perform other duties as assigned.
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