Full Time - CDL Delivery Driver
About The Position
The CDL Delivery Driver provides customer service while planning, preparing, and completing scheduled merchandise deliveries. The role includes pulling and loading merchandise, verifying products against invoices, contacting customers about deliveries, and operating delivery vehicles in compliance with Department of Transportation (DOT) and CDL requirements. Drivers may unload, install, and test appliances at delivery locations and are responsible for keeping delivery vehicles and equipment safe, clean, and maintained. The role also includes following store safety and housekeeping standards, updating delivery status in a tracking system, and reporting security concerns.
Requirements
- Class A CDL license where required for multi-unit commercial motor vehicles, or a Class A or B CDL with air brake endorsement where permitted for single-unit commercial motor vehicles.
- Valid medical certificate or ability to obtain one upon employment.
- Ability to pass the company's motor vehicle record screening requirements.
- Ability to obtain sales-related licensure or registration as required by law.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Must be at least 21 years old.
- Ability to comply with DOT and CDL regulations.
Nice To Haves
- One year of experience driving a semi-truck/trailer or certification from a driving school.
- Six months of experience performing in-home delivery or retail customer service.
- Three months of experience operating a forklift or Moffett for vehicle loading or unloading.
Responsibilities
- Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, and communicating product, stock, special-order, feature, application, and warranty information.
- Contact customers regarding deliveries or coordinate with the truck driver to make those calls.
- Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
- Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
- Inspect products before loading and verify items and quantities against invoices.
- Ensure loads are secure and comply with Department of Transportation regulations.
- Update delivery and route status in the tracking system.
- Unload, install, and test appliances upon delivery.
- Verify daily vehicle inspections and report on the cleanliness, maintenance, and repair needs of delivery vehicles and equipment.
- Complete DOT reporting to maintain DOT certification and CDL compliance.
- Identify signs of shoplifting, theft, and other security risks and report them to management or Asset Protection.
- Maintain housekeeping standards and a safe, secure, and organized work environment.
- Follow applicable safety requirements, including the use of safety devices, aisle blockers, spotters, and other prescribed procedures.
- Operate store equipment as needed for the role.
- Perform other duties as assigned.
Benefits
- Health, dental, and vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount and discount platform
- Potential annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
