Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•South Lebanon, OH

About The Position

The CDL Delivery Driver provides customer service, prepares and delivers merchandise, and maintains safe, compliant delivery operations. The role involves interacting with customers, helping them locate and load merchandise, communicating product and delivery information, and coordinating customer notifications about deliveries. The driver plans delivery activities, prepares and loads orders, verifies merchandise against invoices, and delivers orders on schedule. Responsibilities also include unloading, installing, and testing appliances; maintaining delivery vehicles and equipment; updating delivery status; and completing DOT documentation. The position supports store cleanliness, security, and safety standards and may perform other duties as assigned.

Requirements

Class A CDL license where required to operate a multi-unit CMV (tractor trailer and flatbed), or a Class A or B CDL license with air brake endorsement where required to operate a single-unit CMV (tandem flatbed).
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide SMART customer service by understanding customer needs and assisting with locating, demonstrating, selecting, carrying, or loading merchandise.
Respond promptly and knowledgeably to customer and employee questions, including walking customers through projects when needed.
Communicate stock, special-order, product-feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate with the truck driver to do so.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and secure delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading.
Verify loaded items and quantities against invoices, including descriptions and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle cleanliness, maintenance, and repairs, including equipment such as lift gates.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, or other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and store and work-area cleanliness and organization.
Maintain a safe and secure work environment, including conducting safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including requirements for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.