Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Wichita, KS

About The Position

The CDL Delivery Driver delivers merchandise to customers according to schedule while providing customer service and supporting safe, orderly store operations. The role plans deliveries, prepares and loads merchandise, verifies products against invoices, and communicates with customers about delivery status. Drivers unload, install, and test appliances at delivery locations, maintain delivery vehicles and equipment, and comply with Department of Transportation and CDL requirements.

Requirements

Hold a Class A CDL where required for multi-unit CMVs, or a Class A or Class B CDL with an air brake endorsement where required for single-unit CMVs.
Have a valid medical certificate or be able to obtain one upon employment.
Pass the motor vehicle record screen in accordance with company requirements.
Be able to obtain sales-related licensure or registration if required by law.
Be able to read, write, and perform basic arithmetic, including addition and subtraction.
Be at least 21 years of age.
Be able to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett to load or unload a vehicle.

Responsibilities

Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, and sharing relevant product, stock, special-order, feature, application, and warranty information.
Contact customers about deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities loaded.
Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and reports, and maintain the cleanliness, maintenance, and repair of delivery vehicles and equipment.
Complete Department of Transportation reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, or other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and the cleanliness and organization of store and work areas.
Help maintain a safe and secure work environment, including conducting safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including requirements for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.