Full Time - CDL Delivery Driver

Lowe's Home Centers•Barboursville, WV

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves planning delivery activities, preparing and loading orders, inspecting products, confirming items against invoices, and contacting customers about deliveries. Drivers unload, install, and test appliances as needed, and update delivery and route status in a tracking system. The position also involves maintaining safe, secure loads in compliance with Department of Transportation (DOT) regulations; completing required DOT reporting; and verifying daily vehicle inspections. The driver helps keep vehicles, equipment, stores, and work areas clean and safe, reports maintenance needs and security risks, and follows applicable safety requirements. Other duties may be assigned.

Requirements

Class A CDL for locations with multi-unit CMVs (tractor trailer and flatbed), or a Class A or Class B CDL with air brake endorsement for locations with single-unit CMVs (tandem flatbed), as applicable.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett onloading/offloading a vehicle.

Responsibilities

Provide SMART customer service by understanding customer needs, helping locate and select merchandise, responding to questions, and communicating product, stock, special-order, feature, application, and warranty information.
Contact customers regarding delivery or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading.
Verify invoice descriptions, items, model numbers, and quantities against the merchandise loaded.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and help ensure delivery vehicles and equipment are clean, maintained, and repaired.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Detect and promptly communicate potential shoplifting, theft, and other security risks to management or Asset Protection.
Maintain housekeeping standards and a clean, organized, safe, and secure store and work environment.
Follow applicable safety requirements, including requirements for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.