Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Huntsville, AL

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves planning delivery activities, preparing and loading orders, verifying products and quantities, and delivering, unloading, installing, and testing appliances. The driver maintains delivery and route status, keeps vehicles and equipment clean and in good repair, completes required Department of Transportation reporting, and follows safety, security, and housekeeping standards. The position may also involve assisting customers with merchandise, operating store equipment, and performing other assigned duties.

Requirements

  • Class A CDL license where required to operate multi-unit commercial motor vehicles, or a Class A or B CDL with air brake endorsement where required to operate single-unit commercial motor vehicles.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass an MVR screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

  • Provide customer service by identifying customer needs, assisting with merchandise selection and loading, answering questions, and expressing appreciation.
  • Communicate product, stock, special-order, feature, application, and warranty information to customers.
  • Contact customers about deliveries or coordinate customer calls with the truck driver.
  • Plan deliveries, print loading tickets, and deliver merchandise according to schedule.
  • Pull, build, band, and load delivery orders within vehicle payload limits.
  • Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities.
  • Ensure loads are secure and comply with Department of Transportation regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and maintain the cleanliness, maintenance, and repair of delivery vehicles and equipment.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Identify and report potential shoplifting, theft, and security risks to management or Asset Protection.
  • Maintain housekeeping standards and a safe, clean, organized work environment; identify hazards and keep aisles and access points clear.
  • Follow applicable safety requirements, including use of safety cables, aisle blockers, tether lines, spotters, and safety devices.
  • Operate store equipment as needed for the role.
  • Perform other duties as assigned.
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