Full Time - CDL Delivery Driver

Lowe's Home Centers•Rochester, NY

About The Position

The CDL Delivery Driver provides customer service while planning and carrying out scheduled merchandise deliveries. The role includes preparing delivery loads, verifying products and quantities, loading and unloading trucks, and delivering merchandise safely and on time. Drivers may install and test appliances, communicate with customers about deliveries, and update delivery and route status in company systems. The position is also responsible for maintaining delivery vehicles and equipment, completing required inspections and Department of Transportation (DOT) reporting, and complying with DOT and CDL regulations. The driver helps maintain a clean, organized, and safe store and work area, follows applicable safety procedures, and reports security risks. Other duties may be assigned. The stated pay range is $25.20–$26.25 per hour. Starting pay may vary based on factors such as position, location, education, training, and experience.

Requirements

Class A CDL license where required for operating a multi-unit commercial motor vehicle, or Class A or B CDL license with air brake endorsement where permitted for a single-unit commercial motor vehicle.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass the company-required motor vehicle record screen.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett to load or unload a vehicle.

Responsibilities

Provide SMART customer service and assist customers in locating, selecting, carrying, or loading merchandise.
Answer customer and employee questions, explain project-related information when needed, and communicate product, stock, special-order, feature, application, and warranty information.
Contact customers about deliveries or coordinate with the truck driver to make those calls.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading.
Verify that invoice descriptions, items, model numbers, and loaded quantities match.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports and ensure delivery vehicles and equipment are clean, maintained, and repaired.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, or other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and cleanliness and organization in store and work areas.
Maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow safety requirements relevant to regular job duties, including use of aisle blockers, spotters, safety devices, and other specified procedures.
Operate store equipment as needed for the role.

Benefits

Health, dental, and vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program with concierge and work/life services and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Potential annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
Wellness programs
Learning and development opportunities