Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Coon Rapids, MN

14d•$23 - $25

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves preparing and loading delivery orders, verifying product condition and invoice quantities, and keeping customers informed about deliveries. Drivers also unload, install, and test appliances, update delivery status, and help maintain the safety, cleanliness, and readiness of delivery vehicles and store work areas. The position requires compliance with Department of Transportation and CDL requirements and may include other duties as assigned.

Requirements

Class A CDL license where required for multi-unit CMV operation, or Class A or B CDL with air brake endorsement where required for single-unit CMV operation.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for onloading or offloading a vehicle.

Responsibilities

Provide customer service in accordance with Lowe's customer service policies, procedures, and programs.
Understand customer needs and assist with locating, demonstrating, selecting, carrying, and loading merchandise.
Respond promptly and knowledgeably to customer and employee questions, and provide project guidance when needed.
Communicate stock, special-order, product feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate customer calls with the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading for delivery or assisting customers with loading.
Verify that invoice descriptions, items, model numbers, and quantities match the load.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle condition; maintain delivery vehicles and equipment, including cleanliness, maintenance, and repairs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and cleanliness and organization of store and work areas.
Help maintain a safe and secure work environment, including identifying hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including requirements for top stock, safety cables, aisle blockers, power equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Lowe's Associate Discount and broad discount platform.
Other discretionary benefits based on eligibility, including annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards.
Learning and development opportunities.