Full Time - CDL Delivery Driver

Lowe's Home Centers•Canandaigua, NY

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to scheduled orders. The role involves planning delivery activities, preparing and loading merchandise, verifying items against invoices, and communicating with customers about deliveries. Drivers may unload, install, and test appliances at delivery locations. The position is also responsible for ensuring that loads and vehicles meet safety and Department of Transportation (DOT) requirements, keeping delivery status updated, completing required inspections and DOT reporting, and maintaining delivery equipment. The driver helps keep store and work areas safe and orderly, follows safety procedures, and operates store equipment as needed. Other duties may be assigned.

Requirements

Class A CDL for locations with multi-unit commercial motor vehicles, or Class A or B CDL with air brake endorsement for locations with single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass a motor vehicle record screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for loading or unloading a vehicle.

Responsibilities

Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, and explaining relevant product, stock, special-order, application, and warranty information.
Contact customers about deliveries or coordinate with the truck driver to do so.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect product condition before loading or assisting customers with loading.
Verify invoice descriptions, items, model numbers, and quantities against the load.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports and ensure delivery vehicles and equipment are clean, maintained, and repaired.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and communicate them promptly to management or Asset Protection.
Maintain housekeeping standards and a safe, organized work environment, including identifying hazards and keeping aisles clear.
Follow applicable safety requirements, including procedures involving top stock, safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program, work/life services, and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Associate discount and discount platform
Potential annual bonuses, employee stock purchase plan and/or deferred compensation plan, and grant awards, based on eligibility
Learning and development opportunities