Full Time - CDL Delivery Driver

Lowe's Home Centers•Owens Cross Roads, AL

12d

About The Position

The CDL Delivery Driver provides customer service while planning and completing merchandise deliveries. The role includes preparing and loading orders, inspecting products, confirming invoice quantities and descriptions, and delivering merchandise on schedule. Drivers may unload, install, and test appliances at customers’ homes. They also maintain delivery vehicles and equipment, update delivery status, complete DOT reporting, and follow safety, security, housekeeping, DOT, and CDL requirements. Other duties may be assigned.

Requirements

Class A CDL license where required for multi-unit commercial motor vehicles, or a Class A or B CDL with air brake endorsement where required for single-unit commercial motor vehicles.
Valid medical certificate, or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for loading or unloading a vehicle.

Responsibilities

Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, and explaining relevant product and program information.
Contact customers about deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading.
Verify items and quantities against invoices, including descriptions and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report vehicle condition; maintain cleanliness and arrange maintenance and repairs for delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and report them to management or Asset Protection.
Follow housekeeping standards and maintain clean, organized store and work areas.
Maintain a safe and secure work environment, including reviewing safety, identifying hazards, keeping aisles clear, and securing doors and gates.
Follow safety requirements applicable to job duties, including use of safety devices, aisle blockers, spotters, and equipment safety procedures.
Operate store equipment as needed for the role.
Perform other duties as assigned.