Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Cranberry Township, PA

27d

About The Position

The CDL Delivery Driver provides customer service, plans and completes merchandise deliveries, and helps maintain safe, clean store and delivery operations. The role includes preparing and loading delivery orders, inspecting merchandise, confirming items against invoices, communicating with customers about deliveries, and updating delivery status. Drivers may unload, install, and test appliances at customers’ homes. The position also involves vehicle inspections and maintenance reporting, DOT documentation and CDL compliance, safe equipment operation, and other duties as assigned. Lowe’s is a home improvement company with approximately 300,000 associates, more than 1,700 home improvement stores, 530 branches, and 130 distribution centers. It supports community programs focused on safe and affordable housing, community spaces, skilled trades, and disaster relief. Lowe’s is an equal opportunity employer.

Requirements

Class A CDL for locations with multi-unit commercial motor vehicles, or Class A or B CDL with air brake endorsement for locations with single-unit commercial motor vehicles, as applicable.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass a motor vehicle record screen under company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett to load or unload a vehicle.

Responsibilities

Provide customer service by understanding customer needs and helping locate, demonstrate, select, carry, or load merchandise.
Respond promptly and knowledgeably to customer and employee questions, assist customers with projects when needed, and communicate product, stock, special-order, feature, application, and warranty information.
Contact customers about deliveries or coordinate customer calls with the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull, build, band, and load delivery orders within vehicle payload limits and in delivery order.
Inspect product condition before loading or assisting customers with loading.
Verify loaded items and quantities against invoices, including descriptions and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports and report cleanliness, maintenance, or repair needs for vehicles and equipment such as lift gates.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Watch for signs of theft and security risks and promptly communicate them to management or Asset Protection.
Maintain housekeeping standards and safe, organized store and work areas; conduct safety reviews, identify hazards, keep aisles clear, and secure doors and gates.
Follow applicable job safety requirements, including top-stock safety, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.