Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Murray, KY

About The Position

The CDL Delivery Driver provides customer service, plans and completes merchandise deliveries, prepares and loads delivery trucks, and supports a clean and safe store and work environment. The role requires a Class A or Class B CDL depending on the commercial vehicle operated, a valid medical certificate or ability to obtain one upon employment, and compliance with applicable DOT and CDL regulations. The driver also completes required vehicle inspections, maintenance and DOT reporting, and may unload, install, and test appliances at customers’ homes.

Requirements

Class A CDL for locations with multi-unit commercial motor vehicles (tractor trailer and flatbed), or Class A or B CDL with air-brake endorsement for locations with single-unit commercial motor vehicles (tandem flatbed).
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service according to Lowe’s customer service policies, procedures, and programs.
Understand customer needs and assist with locating, demonstrating, selecting, carrying, or loading merchandise; answer customer and employee questions and explain projects as needed.
Communicate product, stock, special-order, feature, application, warranty, and delivery information to customers; contact customers about deliveries or coordinate calls from the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and secure delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading, and verify invoice items, descriptions, quantities, and model numbers against the load.
Ensure loads are safe, secure, and compliant with DOT regulations, and update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports; maintain cleanliness and arrange maintenance and repairs for delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Recognize signs of shoplifting, theft, or other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized, safe, and secure work environment; conduct safety reviews, note hazards, keep aisles clear, and secure doors and gates.
Follow applicable safety requirements, including top-stock safety, safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.