Full Time - CDL Delivery Driver

Lowe's Home Centers•West Carrollton, OH

18d

About The Position

The CDL Delivery Driver provides customer service while planning and completing merchandise deliveries. The role includes preparing and loading delivery orders, inspecting products, verifying invoice quantities and item details, and delivering orders on schedule. Drivers may unload, install, and test appliances at customer locations and provide customers with information about merchandise and Lowe’s programs. The position also requires maintaining safe and compliant loads and delivery vehicles, updating delivery and route status in a tracking system, completing required Department of Transportation reporting, and supporting store safety, security, cleanliness, and equipment operations. Other duties may be assigned.

Requirements

Class A CDL for locations with multi-unit commercial motor vehicles (tractor trailer and flatbed), or Class A or Class B CDL with air brake endorsement for locations with single-unit commercial motor vehicles (tandem flatbed).
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett to load or unload a vehicle.

Responsibilities

Provide SMART customer service and help customers locate, demonstrate, select, carry, or load merchandise.
Respond to customer and employee questions and provide information about stock, special orders, product features, applications, and warranties.
Contact customers about deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and match invoice items and quantities against loaded merchandise.
Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle and equipment cleanliness, maintenance, and repairs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify potential shoplifting, theft, and other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and a safe, secure, clean, and organized work environment.
Follow applicable safety requirements, including use of safety devices, aisle blockers, spotters, and power-equipment tether lines.
Operate store equipment as needed for the role.
Perform other duties as assigned.