Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Summersville, WV

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves preparing and loading delivery orders, verifying products and quantities, safely operating delivery vehicles, updating route status, and completing required vehicle and DOT reporting. The driver may unload, install, and test appliances at customers’ homes and supports safe, clean, and organized store and work areas. Other duties may be assigned.

Requirements

  • Class A CDL for locations with multi-unit CMVs, or Class A or B CDL with air brake endorsement for locations with single-unit CMVs, as applicable.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass an MVR screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

  • Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, explaining product and warranty information, and showing appreciation.
  • Contact customers about deliveries or coordinate with the truck driver to make those calls.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and secure delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and verify invoice items, descriptions, model numbers, and quantities.
  • Ensure loads are secure and comply with DOT regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and report vehicle or equipment cleanliness, maintenance, and repair needs.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Identify signs of theft or other security risks and report them to management or Asset Protection.
  • Maintain housekeeping standards and a safe, clean, and organized work environment.
  • Follow job-related safety requirements, including safe equipment practices and use of safety devices.
  • Operate store equipment as needed for the role.
  • Perform other duties as assigned.
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