Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Littleton, CO

7d•$25 - $27

About The Position

The CDL Delivery Driver provides customer service, prepares and delivers merchandise, and supports safe and compliant delivery operations. The role includes helping customers locate, select, and load merchandise; answering questions; communicating product and delivery information; and contacting customers or coordinating with drivers about deliveries. The driver plans delivery activities, prepares and loads orders in delivery sequence and within vehicle payload limits, checks product condition and verifies loaded items against invoices. The role also includes unloading, installing, and testing appliances; updating delivery and route status; performing vehicle inspections and reporting; maintaining delivery vehicles and equipment; and completing required DOT documentation to maintain DOT certification and CDL compliance. The position also supports store safety, security, and housekeeping requirements, follows applicable safety procedures, operates store equipment as needed, and performs other duties as assigned.

Requirements

Class A CDL license where required to operate multi-unit commercial motor vehicles, or a Class A or B CDL with air brake endorsement where permitted for single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for loading or unloading a vehicle.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Understand customer needs and assist with locating, demonstrating, selecting, carrying, and loading merchandise.
Answer customer and employee questions and provide information about stock, special orders, product features, applications, warranties, and Lowe’s programs.
Contact customers about deliveries or coordinate with the truck driver to contact them.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks in delivery order and within payload limits.
Inspect product condition before loading and match invoice items and quantities against merchandise loaded.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspection reports and ensure delivery vehicles and equipment are clean, maintained, and repaired.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify potential shoplifting, theft, and other security risks and report them to management or Asset Protection.
Maintain housekeeping standards and a clean, organized, and safe work environment.
Follow safety requirements relevant to regular duties, including use of safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.