Full Time - CDL Delivery Driver

Lowe's Home Centers•Murray, KY

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role includes preparing delivery activities, pulling and loading merchandise, verifying items against invoices, and contacting customers about deliveries. Drivers unload, install, and test appliances, maintain delivery and route status in the company system, and ensure loads and vehicles meet safety and Department of Transportation requirements. The position also supports store safety, cleanliness, security, and equipment operation, and performs other duties as assigned.

Requirements

  • Class A CDL license where required for multi-unit commercial motor vehicles, or a Class A or B CDL with air brake endorsement where applicable for single-unit commercial motor vehicles.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass a motor vehicle record screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett to load or unload a vehicle.

Responsibilities

  • Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, explaining product and program information, and expressing appreciation.
  • Contact customers regarding deliveries or coordinate with the truck driver to make those calls.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and verify invoice descriptions, quantities, items, and model numbers against the load.
  • Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and report on vehicle and equipment cleanliness, maintenance, and repairs.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Identify potential shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized, and safe work environment, including identifying hazards and keeping aisles clear.
  • Follow applicable safety requirements for regular duties and operate store equipment as needed.
  • Perform other duties as assigned.
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