Full Time - CDL Delivery Driver

Lowe's Home Centers•Thomaston, ME

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves preparing and loading delivery orders, inspecting merchandise, verifying invoices and quantities, and communicating with customers about deliveries. Drivers ensure loads and vehicles comply with safety and Department of Transportation (DOT) requirements, update delivery and route status, and may unload, install, and test appliances at customers’ homes. The position also includes maintaining delivery vehicles and equipment, completing required DOT reporting, supporting store safety and cleanliness, and performing other duties as assigned.

Requirements

  • Class A CDL for locations with multi-unit commercial motor vehicles, or a Class A or B CDL with air brake endorsement for locations with single-unit commercial motor vehicles.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass the company-required motor vehicle record screen.
  • Ability to obtain sales-related licensure or registration when required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years old.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett to load or unload a vehicle.

Responsibilities

  • Provide SMART customer service and assist customers with locating, selecting, carrying, and loading merchandise.
  • Answer customer and employee questions, explain projects when needed, and communicate merchandise, stock, special-order, feature, application, and warranty information.
  • Contact customers regarding deliveries or coordinate with truck drivers to contact customers.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and verify that invoice descriptions, items, model numbers, and quantities match the load.
  • Ensure loads are secure and comply with DOT regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and maintain the cleanliness, maintenance, and repair of delivery vehicles and equipment.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Identify potential shoplifting, theft, and security risks and report them to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized store and work area.
  • Help maintain a safe and secure work environment by conducting safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
  • Follow safety requirements relevant to job duties, including requirements for top stock, safety cables, aisle blockers, power-equipment tether lines, spotters, and safety devices.
  • Operate store equipment as needed for the role and department.
  • Perform other duties as assigned.

Benefits

  • Health, dental, and vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) retirement account with company match
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Lowe’s Associate Discount and broad discount platform
  • Other discretionary benefits based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards
  • Wellness programs
  • Learning and development opportunities
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