Full Time - CDL Delivery Driver

Lowes•Poland, OH

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role includes helping customers select and load merchandise, communicating delivery information, preparing and securing loads, inspecting products, and confirming that loaded items match invoices. Drivers may unload, install, and test appliances at delivery locations. The position also involves maintaining delivery vehicles and equipment, completing inspections and Department of Transportation (DOT) reporting, updating delivery and route status in company systems, and following safety, security, housekeeping, and DOT/CDL requirements. Other duties may be assigned.

Requirements

  • Class A CDL license where required for multi-unit CMV operation, or a Class A or B CDL with air brake endorsement where applicable for single-unit CMV operation.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass an MVR screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett onloading/offloading a vehicle.

Responsibilities

  • Provide customer service and help customers locate, select, carry, and load merchandise.
  • Answer customer and employee questions, explain project-related matters when necessary, and communicate product, stock, special-order, feature, application, and warranty information.
  • Contact customers about deliveries or coordinate customer calls with the truck driver.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and verify loaded items against invoice descriptions, quantities, and model numbers.
  • Ensure loads are safe, secure, and compliant with DOT regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and report vehicle or equipment cleanliness, maintenance, and repair needs.
  • Complete DOT reporting to maintain DOT certification and CDL compliance.
  • Report signs of shoplifting, theft, or other security risks to management or Asset Protection.
  • Maintain housekeeping standards and a safe, secure, and organized work environment.
  • Follow safety requirements for regular duties and operate store equipment as needed.
  • Perform other duties as assigned.
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