Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•West Carrollton, OH

20d

About The Position

The Full Time CDL Delivery Driver delivers merchandise to customers according to schedule while providing customer service and helping customers with merchandise and projects. The role involves planning and preparing delivery loads, verifying products and quantities, safely operating delivery vehicles in compliance with DOT requirements, and handling appliance delivery, installation, and testing. The driver also updates delivery status, completes vehicle inspections and DOT reporting, maintains equipment and work areas, and follows store safety and security procedures. Other duties may be assigned.

Requirements

Class A CDL license where required for multi-unit CMVs (tractor trailer and flatbed); or a Class A or B CDL with air brake endorsement where required for single-unit CMVs (tandem flatbed).
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years of age.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett to load or unload a vehicle.

Responsibilities

Provide customer service in accordance with Lowe’s customer service policies, procedures, and programs.
Help customers locate, demonstrate, select, carry, and load merchandise; answer customer and employee questions and provide product, stock, special-order, feature, application, and warranty information.
Contact customers about deliveries or coordinate customer calls with the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect product condition before loading and verify invoice descriptions, items, model numbers, and quantities against the load.
Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and reports; maintain vehicle and equipment cleanliness and report maintenance and repair needs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and store and work-area cleanliness and organization.
Maintain a safe and secure work environment, including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including top-stock safety, reinstalling safety cables, using aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.