Full Time - CDL Delivery Driver

Lowe's Home Centers•Ballwin, MO

About The Position

The CDL Delivery Driver provides customer service while planning and completing merchandise deliveries according to schedule. The role includes preparing and loading orders, verifying products against invoices, communicating with customers about deliveries, and unloading, installing, and testing appliances. Drivers maintain safe and compliant loads and vehicles, update delivery status, complete required DOT reporting, and follow store safety, security, and housekeeping practices. Other duties may be assigned.

Requirements

  • Class A CDL license where required for multi-unit CMVs, or a Class A or Class B CDL with air brake endorsement where required for single-unit CMVs.
  • Valid medical certificate or ability to obtain one upon employment.
  • Ability to pass an MVR screen in accordance with company requirements.
  • Ability to obtain sales-related licensure or registration as required by law.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Must be at least 21 years of age.
  • Ability to comply with DOT and CDL regulations.

Nice To Haves

  • One year of experience driving a semi-truck/trailer or certification from a driving school.
  • Six months of experience performing in-home delivery or retail customer service.
  • Three months of experience operating a forklift or Moffett for loading or unloading a vehicle.

Responsibilities

  • Provide customer service by understanding customers’ needs, helping locate and select merchandise, answering questions, and sharing relevant product, stock, special-order, application, feature, and warranty information.
  • Contact customers regarding deliveries or coordinate with the truck driver to contact them.
  • Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
  • Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
  • Inspect products before loading and verify loaded items and quantities against invoices, including descriptions and model numbers.
  • Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
  • Update delivery and route status in the tracking system.
  • Unload, install, and test appliances upon delivery.
  • Verify daily vehicle inspections and maintain the cleanliness and condition of delivery vehicles and equipment; report needed maintenance and repairs.
  • Complete DOT reporting required to maintain DOT certification and CDL compliance.
  • Identify signs of shoplifting, theft, or other security risks and promptly report them to management or Asset Protection.
  • Maintain housekeeping standards and a clean, organized, safe, and secure work environment.
  • Follow applicable safety requirements and operate store equipment as needed.
  • Perform other duties as assigned.
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