Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Oswego, NY

13d•$23 - $24

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves planning delivery activities, preparing and loading orders, verifying merchandise and invoices, communicating with customers about deliveries, and updating delivery and route status in a tracking system. The driver may unload, install, and test appliances at delivery locations. The position is also responsible for maintaining safe, secure, and DOT-compliant loads; completing vehicle inspections and DOT reporting; and ensuring delivery vehicles and equipment are clean, maintained, and repaired. The driver follows store safety and housekeeping requirements, operates equipment as needed, and reports security risks to management or Asset Protection. Other duties may be assigned.

Requirements

Class A CDL license where required for multi-unit CMV operation; or a Class A or B CDL with air brake endorsement where required for single-unit CMV operation.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide SMART customer service and assist customers with locating, selecting, carrying, loading, and understanding merchandise and projects.
Answer customer and employee questions promptly and knowledgeably, and communicate stock, special-order, product-feature, application, and warranty information.
Contact customers regarding deliveries or coordinate customer calls with the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading or assisting customers with loading.
Verify invoice items, quantities, descriptions, and model numbers against the merchandise loaded.
Ensure loads are safe, secure, and compliant with Department of Transportation regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report vehicle condition; maintain cleanliness, maintenance, and repairs for delivery vehicles and equipment.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, or other security risks and promptly notify management or Asset Protection.
Maintain housekeeping standards and a safe, secure, organized work environment, including identifying hazards and keeping aisles clear.
Follow safety requirements applicable to job duties, including requirements for top stock, safety cables, aisle blockers, power equipment, spotters, and safety devices.
Operate store equipment as needed for the role and department.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program with concierge and work/life services and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Associate discount and broad discount platform
Potential discretionary annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility
Wellness programs
Learning and development opportunities