Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Rochester, NY

6d•$25 - $26

About The Position

The CDL Delivery Driver provides customer service and delivers merchandise according to schedule. The role involves preparing and loading orders, verifying products and quantities, keeping loads safe and compliant with Department of Transportation regulations, and updating delivery status. Drivers may unload, install, and test appliances at customers’ homes, and are responsible for inspections, maintenance reporting, and cleanliness of delivery vehicles and equipment. The position also supports store safety, security, and housekeeping standards, and may perform other duties as assigned.

Requirements

Class A CDL for locations with multi-unit commercial motor vehicles, or a Class A or B CDL with air brake endorsement for locations with single-unit commercial motor vehicles.
Valid medical certificate or ability to obtain one upon employment.
Ability to pass an MVR screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for loading or unloading a vehicle.

Responsibilities

Provide customer service by understanding customer needs, helping locate and select merchandise, answering questions, and communicating product, stock, special-order, feature, application, and warranty information.
Contact customers about deliveries or coordinate with the truck driver to make those calls.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before loading and verify invoice descriptions, items, model numbers, and quantities against the load.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on cleanliness, maintenance, and repairs for delivery vehicles and equipment.
Complete DOT reporting required to maintain DOT certification and CDL compliance.
Identify signs of shoplifting, theft, and other security risks and promptly notify management or Asset Protection.
Maintain housekeeping and organization in the store and work areas.
Help maintain a safe and secure work environment, including reviewing safety, reporting hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements, including top-stock safety, reinstalling safety cables, using aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.

Benefits

Health, dental, and vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program with concierge, work/life services, and no-cost counseling
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and parental leave
Adoption assistance
Associate discount and broad discount platform
Potential discretionary benefits based on eligibility, including annual bonuses, employee stock purchase plan and/or deferred compensation plan enrollment, and grant awards
Learning and development opportunities