Full Time - CDL Delivery Driver

Lowe's Companies, Inc.•Athens, OH

15d

About The Position

The CDL Delivery Driver provides customer service while preparing, loading, and delivering merchandise according to schedule. The driver assists customers with merchandise and project questions, communicates delivery information, and may unload, install, and test appliances. The role also involves maintaining delivery vehicles and equipment, keeping work areas clean and safe, and complying with Department of Transportation (DOT) and CDL requirements.

Requirements

Class A CDL license where required to operate multi-unit commercial motor vehicles (tractor-trailer and flatbed), or a Class A or B CDL with air-brake endorsement where required to operate a single-unit commercial motor vehicle (tandem flatbed).
Valid medical certificate or ability to obtain one upon employment.
Ability to pass a motor vehicle record (MVR) screen in accordance with company requirements.
Ability to obtain sales-related licensure or registration as required by law.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Must be at least 21 years old.
Ability to comply with DOT and CDL regulations.

Nice To Haves

One year of experience driving a semi-truck/trailer or certification from a driving school.
Six months of experience performing in-home delivery or retail customer service.
Three months of experience operating a forklift or Moffett for vehicle loading or unloading.

Responsibilities

Provide customer service in accordance with Lowe’s policies, procedures, and programs.
Identify customers’ needs and help them locate, demonstrate, select, carry, or load merchandise.
Respond to customer and employee questions and provide project guidance when needed.
Communicate product, stock, special-order, feature, application, and warranty information to customers.
Contact customers about deliveries or coordinate customer calls with the truck driver.
Plan delivery activities, print loading tickets, and deliver merchandise according to schedule.
Pull merchandise, build and band delivery loads, and load trucks within payload limits and in delivery order.
Inspect products before delivery or before assisting customers with loading.
Verify loaded items against invoices, including descriptions, quantities, and model numbers.
Ensure loads are safe, secure, and compliant with DOT regulations.
Update delivery and route status in the tracking system.
Unload, install, and test appliances upon delivery.
Verify daily vehicle inspections and report on vehicle and equipment cleanliness, maintenance, and repairs.
Complete DOT reporting to maintain DOT certification and CDL compliance.
Identify signs of theft or other security risks and promptly report them to management or Asset Protection.
Maintain housekeeping standards and cleanliness and organization of store and work areas.
Maintain a safe and secure work environment, including conducting safety reviews, identifying hazards, keeping aisles clear, and securing doors and gates.
Follow applicable safety requirements for regular duties, including use of safety cables, aisle blockers, tether lines, spotters, and safety devices.
Operate store equipment as needed for the role.
Perform other duties as assigned.