Catering Server/Attendent

M CROWD RESTAURANT GROUP•Carrollton, TX

5d•Onsite

About The Position

The catering server or driver works with the catering team to support catering events by providing attentive, professional service and ensuring guests have a high-quality experience. Events may include family celebrations, conferences, major sporting events, private events, corporate events, and other large gatherings. The role may include order processing, food and beverage service, event setup and cleanup, and delivery. Catering drivers make safe and efficient deliveries from restaurant locations and must comply with applicable transportation laws and regulations while maintaining a safe and satisfactory driving record. Employees are expected to help maintain a safe and healthy work environment, follow safety practices, wear required protective clothing and equipment, and wash and sanitize their hands in specified situations. The position involves standing and walking for extended periods, lifting and carrying supplies, and exposure to varying temperatures, including hot kitchens and cold walk-ins. Management may revise duties or assign other tasks as needed.

Requirements

Must be 21 years of age or older.
Drivers must have a valid driver’s license and current auto insurance, and pass regular DMV checks.
Must have valid Food Handlers Certification and Alcohol Service Certification.
Menu knowledge and ability to describe menu options, ingredients, and allergy concerns.
Previous work experience in catering, banquet service, or restaurant operations.
Ability to repeatedly lift equipment and food supplies during a shift.
Polished, professional appearance and exceptional hospitality with a consistently positive attitude.
Basic math proficiency and ability to accurately process credit card and other electronic payments using a POS system during concession events.
Strong communication and interpersonal abilities.
Must be authorized to work in the U.S.
Ability to stand and walk for extended periods throughout a shift.
Ability to reach, bend, stoop, lift, and carry up to 40 lbs. or more.

Nice To Haves

Bilingual ability.

Responsibilities

Process orders for catering events.
Load and unload catering vehicles with food, supplies, and equipment in all weather conditions.
Provide outstanding guest service to clients and event guests.
Prepare and serve food and drinks.
Complete assigned cleaning and side work.
Verify guests’ ages for alcohol service and follow ABC requirements and company procedures.
Manage guest liquor consumption in accordance with ABC requirements and company procedures.
Monitor guests’ dining experiences, ensure their satisfaction with the food and service, and respond promptly and courteously to requests.
For catering drivers, make safe and efficient deliveries from restaurant operating locations, comply with applicable transportation laws and regulations, and maintain a safe and satisfactory driving record.
Maintain a safe and healthy work location, use basic safety measures, and report safety concerns to a supervisor.
Wear required protective clothing and equipment and use required apparatus.
Wash and sanitize hands after specified activities, including handling food prep and removing trash.