Catering Sales Manager at Renaissance Westerville
About The Position
Concord Hospitality is seeking a proactive, relationship-driven Catering & Sales Manager to generate and book social and corporate events, meeting space, and small guest room blocks. The role focuses on prospecting, selling, and securing business while creating exceptional client experiences throughout the sales process. Once an event is contracted, it transitions to an Event Manager for detailing and execution. The manager may need a flexible schedule, including occasional evenings and weekends for client engagement and site tours. As a Concord leader, this position is responsible for inspiring and supporting team members, creating a workplace that is a Great Place to Work for All, leading with integrity, transparency, respect, and professionalism, and caring for team members and their families. Concord describes its culture as built on Quality, Integrity, Community, Profitability, and Fun. It aims to provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
Requirements
- At least 2 years of experience in hotel sales, catering sales, event sales, hospitality sales, or a related field.
- Proven ability to generate new business and close sales opportunities.
- Strong communication, negotiation, networking, and relationship-building skills.
- Excellent organization and time-management abilities.
- Ability to thrive in a fast-paced, goal-oriented environment.
- Guest-focused mindset and commitment to exceptional service.
Nice To Haves
- Proficiency with hotel sales systems and CRM platforms.
Responsibilities
- Prospect, solicit, and secure social events, corporate meetings, and small group business to achieve revenue goals.
- Sell meeting and event space, associated food and beverage opportunities, and small guest room blocks.
- Conduct site tours, client meetings, and presentations to showcase the hotel’s event offerings.
- Build and maintain relationships with local organizations, businesses, and community partners to generate new business opportunities.
- Negotiate contracts and pricing within established guidelines while maximizing hotel revenue.
- Prepare accurate contracts and turnover information for transition to the Event Management team upon booking.
- Collaborate with Event Managers and operational departments to support a smooth handoff and exceptional client experience.
- Follow up with past clients and leads to generate repeat and referral business.
- Maintain accurate sales activity, forecasts, and client information in CRM systems.
- Participate in networking events, industry associations, and community outreach to promote the hotel.
- Inspire and support team members, foster their development, and lead with integrity, transparency, respect, and professionalism.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) with company match
- Tuition assistance
- Discounted hotel stays
- Training, development, and career advancement opportunities
- Eligibility for a performance-based bonus upon attainment of objectives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
