Sales & Catering Manager at Renaissance Westerville

Concord Hospitality Enterprises•Genoa Township, OH
•$26 - $32

About The Position

Concord Hospitality is seeking a proactive, relationship-driven Sales & Catering Manager to grow wedding and social event business at Renaissance Westerville. The role generates new business, sells weddings and social events, conducts site tours, negotiates contracts, and guides clients through the planning process. The manager oversees wedding bookings and detailing from contract through execution. Other social events are booked and then transitioned to an Event Manager for detailing and day-of coordination. The position also seeks to maximize revenue through event sales and guest room sales. A flexible schedule, including evenings and weekends, is required to accommodate client meetings, wedding appointments, and event-related activities. As a Concord Leader, the manager is expected to inspire and support team members, create a Great Place to Work for All, lead with integrity, transparency, respect, and professionalism, and care for the team and their families.

Requirements

  • Minimum of 2 years of experience in hotel sales, catering sales, wedding sales, event planning, or a related hospitality field.
  • Strong sales acumen and proven ability to prospect, negotiate, and close business.
  • Excellent communication, organizational, and relationship-building skills.
  • Ability to manage multiple priorities while maintaining exceptional attention to detail.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Passion for hospitality and creating memorable guest experiences.

Nice To Haves

  • Previous experience selling and coordinating weddings.

Responsibilities

  • Drive wedding and social event revenue through prospecting, networking, referrals, and relationship-building.
  • Conduct site tours and consultations for prospective wedding and social event clients.
  • Develop customized proposals and negotiate contracts for weddings, social events, and associated guest room blocks.
  • Serve as the primary point of contact for wedding clients throughout the sales and planning process.
  • Detail wedding events, create and distribute Banquet Event Orders (BEOs), and communicate event requirements to hotel teams.
  • Coordinate and lead wedding planning meetings, menu tastings, rehearsal discussions, and pre-event communications.
  • Book social events and ensure a seamless handoff to the Event Manager for detailing and event execution.
  • Collaborate with culinary, banquet, front office, and operations teams to ensure exceptional guest experiences.
  • Identify opportunities to maximize revenue through upgrades, enhancements, and additional guest room sales.
  • Maintain accurate contracts, event documentation, and client records within company systems.
  • Monitor sales goals, booking pace, and market trends to drive revenue growth.
  • Represent the hotel at bridal shows, networking events, community functions, and industry events.
  • Inspire, encourage, and support team members, promote a Great Place to Work for All, lead professionally and with integrity, and care for the team and their families.

Benefits

  • Medical, dental, vision, life, and disability insurance.
  • 401(k) with company match.
  • Tuition assistance.
  • Discounted hotel stays.
  • Training, development, and career advancement opportunities.
  • Eligibility for a performance-based bonus upon attainment of objectives.
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