Catering Sales Manager

Pyramid Global Hospitality•Oklahoma City, OK

9d•Onsite

About The Position

The Catering Sales Manager at OKANA Resort & Indoor Waterpark grows catering revenue through new business development, client relationship management, and effective sales follow-through. The role sells weddings, social events, corporate catering, and other assigned business, including associated wedding guest room blocks. The manager works independently and collaborates with Sales, Events, and Operations teams to create memorable client experiences and achieve resort business objectives. The position is based in a fast-paced resort environment and involves office work, movement throughout the property, extended site tours, off-site appointments, and industry events. The schedule is flexible and may include early mornings, evenings, weekends, and holidays based on business needs. Occasional travel is required. Reasonable accommodations may be made for qualified individuals with disabilities to perform the essential functions.

Requirements

At least three years of catering sales experience.
Bachelor’s degree or equivalent relevant experience.
Demonstrated ability to generate new business, negotiate contracts, and achieve sales goals.
Strong communication, presentation, organization, and time management skills.
Ability to manage multiple opportunities, prioritize effectively, and follow through with minimal supervision.
Familiarity with sales and catering systems and standard office software.
Availability for occasional evenings, weekends, local networking events, and business travel as needed.
Ability to move throughout the property, conduct extended site tours, attend off-site appointments and industry events, and work a flexible schedule that may include early mornings, evenings, weekends, and holidays.

Nice To Haves

Catering sales experience in a hotel, resort, or event venue is preferred.

Responsibilities

Meet or exceed established catering and associated guest room revenue goals.
Generate new business through prospecting, networking, referrals, and community involvement.
Respond promptly to inquiries, qualify opportunities, and consistently follow up to convert leads into confirmed bookings.
Conduct site tours and client presentations showcasing the resort’s event spaces, amenities, and services.
Develop proposals, negotiate terms within established guidelines, and prepare accurate contracts.
Recommend menus, event spaces, and enhancements that meet client needs and maximize revenue.
Maintain accurate account records, sales activities, booking details, and revenue forecasts in the sales system.
Coordinate a thorough handoff to the Events team, communicating contractual commitments and client expectations; assist with event detailing when assigned.
Build repeat and referral business through ongoing client relationships and post-event follow-up.
Partner with resort departments to deliver a seamless client experience and constructively resolve concerns.
Maintain a qualified sales pipeline, accurate and timely documentation, and clear communication with clients and colleagues.