Catering Production Coordinator

DiBella's Subs•Rochester, NY

About The Position

DiBella’s is seeking a highly organized, detail-oriented Catering Production Coordinator to coordinate and oversee catering production and help ensure events are executed accurately and to high standards. The role prepares catering orders, makes deliveries to catering clients, conducts follow-up and account-maintenance calls, helps generate catering business for the restaurant, and assists clients with placing orders. The coordinator works with customers and coworkers to provide a positive dining experience and receives training on the catering menu, sales procedures, and delivery needs.

Requirements

  • Experience in customer service and hospitality.
  • Valid driver’s license.
  • Vehicle with current registration and insurance.
  • Ability to read and interpret documents such as the crew handbook.
  • Ability to prioritize tasks, multitask, balance friendliness with efficiency, and maintain focus.
  • Ability to communicate effectively with customers and coworkers.
  • Ability to frequently stand, walk, kneel, squat, bend, reach, and lift up to 50 lbs.

Responsibilities

  • Coordinate and oversee catering production.
  • Prepare catering orders and ensure clients receive accurate orders.
  • Deliver orders to catering clients.
  • Make follow-up calls and account-maintenance calls.
  • Help drive new catering business into the restaurant.
  • Assist clients with placing catering orders.
  • Learn and follow the catering menu, sales procedures, and delivery needs.

Benefits

  • Discounted meals and off-duty meal discounts
  • Competitive base pay
  • Paid time off (requires full time)
  • Potential for gratuity
  • Delivery fees paid according to company guidelines
  • Flexible work schedules
  • Paid weekly
  • Opportunity for advancement
  • Medical and dental benefits (requires full time)
  • Matching 401(k)
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