Catering Production Coordinator

DiBella's Old Fashioned Submarines, LLC•Blue Ash, OH

About The Position

DiBella’s Subs is seeking a highly organized and detail-oriented Catering Production Coordinator to coordinate and oversee catering production and help ensure events are executed accurately and to high standards. The coordinator prepares catering orders, makes deliveries to catering clients, conducts follow-up and account-maintenance calls, helps bring new catering business to the restaurant, and assists clients with placing orders. The role includes training on the catering menu, sales procedures, delivery needs, and sandwich preparation. The company seeks someone who enjoys customer service and hospitality and can balance friendliness with efficiency while working with customers and coworkers.

Requirements

  • Valid driver’s license.
  • Vehicle with current registration and insurance.
  • Ability to read and interpret documents such as the crew handbook.
  • Ability to prioritize tasks, multitask, balance friendliness with efficiency, and maintain focus.
  • Ability to communicate effectively with customers and coworkers.
  • Ability to frequently stand, walk, kneel, squat, bend, reach, and lift up to 50 lbs.

Nice To Haves

  • Experience in customer service and hospitality.
  • Positive attitude and enjoyment of working with customers.

Responsibilities

  • Coordinate and oversee catering production and help ensure events are executed accurately and to high standards.
  • Prepare catering orders and ensure clients receive accurate orders.
  • Deliver orders to catering clients.
  • Make follow-up calls and account-maintenance calls.
  • Help drive new catering business into the restaurant.
  • Assist clients with placing catering orders.
  • Learn and follow the catering menu, sales procedures, and delivery needs.

Benefits

  • Discounted meals and off-duty meal discounts.
  • Competitive base pay.
  • Paid time off for full-time employees.
  • Potential for gratuity.
  • Delivery fees paid according to company guidelines.
  • Flexible work schedules.
  • Paid weekly.
  • Opportunity for advancement.
  • Medical and dental benefits for full-time employees.
  • Matching 401(k).
  • Training on sandwich preparation, the catering menu, sales procedures, and delivery needs.
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