Catering Production Coordinator

DiBella's Subs•Mentor, OH

About The Position

DiBella’s is seeking a highly organized, detail-oriented Catering Production Coordinator to coordinate catering production and help ensure events are executed accurately and to high standards. The coordinator prepares catering orders, makes deliveries to catering clients, conducts follow-up and account-maintenance calls, helps bring new catering business to the restaurant, and assists clients with placing orders. The role includes training on the catering menu, sales procedures, and delivery needs, as well as learning to prepare subs. The position involves frequent customer and coworker interaction and working collaboratively to provide a strong dining experience. Shifts are primarily daytime, Tuesday through Saturday. Compensation is $16.00 plus gratuity. The posting also mentions potential gratuity and delivery fees paid according to company guidelines.

Requirements

  • Customer service experience.
  • Hospitality experience.
  • Valid driver’s license.
  • Vehicle with current registration and insurance.
  • Ability to stand, walk, kneel, squat, bend, reach, and lift up to 50 pounds frequently.
  • Ability to read and interpret documents such as the crew handbook.
  • Ability to prioritize tasks, multitask, balance friendliness with efficiency, and maintain focus.
  • Ability to communicate effectively with customers and coworkers.
  • Positive attitude.

Responsibilities

  • Coordinate and oversee catering production and event orders.
  • Prepare catering orders and ensure clients receive accurate orders.
  • Deliver orders to catering clients.
  • Make follow-up calls and account-maintenance calls.
  • Help drive new catering business to the restaurant.
  • Assist clients with placing catering orders.
  • Learn and prepare the restaurant’s subs and catering menu, and follow sales procedures and delivery needs.

Benefits

  • Discounted meals and off-duty meal discounts
  • Paid time off (requires full-time status)
  • Potential for gratuity
  • Delivery fees paid according to company guidelines
  • Flexible work schedules
  • Paid weekly
  • Opportunity for advancement
  • Medical and dental benefits (requires full-time status)
  • Matching 401(k)
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