Catering & Events Sales Manager - The Langham, Pasadena

Langham Hotel • United States,

22h • $83,000 - $87,000 • Onsite

About The Position

The Langham, Pasadena is seeking a passionate, sophisticated, and results-driven Catering & Events Sales Manager specializing in the luxury wedding market. The role serves as the primary contact and guide for couples from their initial site tour through the contract phase, ensuring each detail reflects The Langham brand’s standards. The manager drives catering revenue by prospecting, selling, and managing wedding celebrations.

The position is part of the Sales & Marketing department and reports to the Director of Sales & Marketing. It involves developing budgets, forecasts, and marketing plans; building relationships across the luxury wedding industry; and collaborating with Convention Services and Culinary teams to transition booked events.

Requirements

• Minimum of 3–5 years of catering sales experience within a luxury hotel or high-end resort.
• Exceptional written and verbal communication skills and a polished, professional demeanor.
• Proficiency in hotel sales and catering software, such as Delphi/Amadeus, and standard Microsoft Office programs.
• Ability to work a flexible schedule, including weekends and evenings, to accommodate wedding events, site tours, and tastings.
• Understanding of five-star service standards and a passion for delivering sophisticated, bespoke experiences.
• Strong financial literacy, including the ability to analyze market trends, optimize food and beverage margins, and negotiate complex contracts.
• Ability to remain calm under pressure, think critically, and resolve complex event logistics quickly.
• Ability to build strong relationships, collaborate across hotel departments, and defuse high-stress situations.

Nice To Haves

• Bachelor’s degree in Hospitality Management, Business Administration, or a closely related field is highly preferred.

Responsibilities

• Exceed established monthly, quarterly, and annual catering sales goals.
• Maximize revenue through creative upselling of food, beverage, and venue enhancements.
• Develop annual budgets, monthly forecasts, and strategic marketing plans to maximize food, beverage, and rental profitability.
• Serve as a primary point of contact for prospective couples and wedding planners.
• Conduct site inspections and menu tastings that showcase the resort’s luxury offerings.
• Draft proposals, negotiate contract terms, and finalize booking agreements in accordance with hotel profitability guidelines.
• Network within the luxury wedding industry and maintain relationships with wedding planners, vendors, and local luxury influencers to generate repeat business and referrals.
• Prepare comprehensive resumes and Banquet Event Orders (BEOs) to transition booked events to the Convention Services and Culinary teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level