Catering Coordinator

Stew Leonard's • Newington, CT

2d • $19 - $23

About The Position

The Catering Coordinator promotes the growth of Stew Leonard’s catering services by connecting with current and prospective customers. The coordinator helps bring customers’ event plans to life by providing prompt, courteous guidance on food selections and order quantities. The role involves coordinating order details with sales departments, assisting culinary staff, keeping menus and pricing current, and supporting catering operations, including holiday orders. The coordinator may work in the kitchen during downtime and deliver catering orders when necessary. The position also requires adherence to health, sanitation, and safety regulations and may include other assigned duties.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Must be able to work weekends and holidays.
• At least one year of experience with product knowledge.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Good computer skills, including basic knowledge of Microsoft Excel, Word, Outlook, and the in-house catering program.
• Good organizational skills.
• Ability to multitask.
• Excellent work ethic.
• Excellent interpersonal skills.
• Detail-oriented.
• Good listener.
• Honest.
• Quick thinker and problem solver.
• Flexible.

Responsibilities

• Maintain thorough knowledge of the Stew Leonard’s catering menu, including holiday menus.
• Speak with customers in person and by phone, and accurately document their order requirements.
• Help customers select foods and quantities based on event size and details.
• Return customer phone calls when necessary.
• Circulate order details so each sales department is prepared to execute order requirements.
• Ensure menus are up to date and available in the store.
• Solicit services with local businesses.
• Ensure pricing is accurate.
• Assist the chef and culinary staff with order preparation.
• Help ensure the success of holiday catering.
• Work in the kitchen during downtime.
• Deliver catering orders when necessary.
• Adhere to health, sanitation, and safety regulations.
• Perform other duties as assigned.
• Greet customers warmly and help them feel welcome and appreciated.
• Collaborate with team members and offer assistance and support where needed.
• Help improve and maintain store efficiency.
• Represent the store and its S.T.E.W. values positively in interactions with customers and team members.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) plan for full-time team members.
• Family and personal time.
• Life insurance.
• Dayforce Wallet, allowing team members to request earned pay as it accrues, at no cost.
• Career opportunities and growth, with over 80% of managers promoted from within.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED