Catering Coordinator

Stew Leonards • Newington, CT

4d

About The Position

The Catering Coordinator promotes the growth of Stew Leonard’s catering services by connecting with current and potential customers. They provide prompt, courteous knowledge and guidance about food selections to help bring customers’ event plans to life. The role involves customer service, order coordination, catering promotion, and supporting food preparation and delivery as needed.

The position requires standing and walking, with occasional sitting, reaching, and lifting up to 60 pounds. Working weekends and holidays is required.

Requirements

• High school diploma or equivalent.
• At least one year of experience with product knowledge.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• Good computer skills and basic knowledge of Microsoft Excel, Word, and Outlook, as well as the in-house catering program.
• Good organizational skills and the ability to multitask.
• Must be able to work weekends and holidays.
• Must be at least 18 years old.
• Ability to stand and walk, with occasional sitting and reaching, and lift up to 60 pounds.
• Excellent work ethic, interpersonal skills, attention to detail, listening skills, honesty, quick thinking, problem-solving ability, and flexibility.

Responsibilities

• Maintain thorough knowledge of the catering menu, including holiday menus.
• Speak with customers in store and by phone, and accurately document their order requirements.
• Help customers select foods and quantities based on event size and details.
• Return customer phone calls when necessary.
• Circulate order details to sales departments so they are prepared to fulfill the requirements.
• Keep menus up to date and available in store.
• Solicit catering services with local businesses.
• Ensure pricing is accurate.
• Assist the chef and culinary staff with order preparation.
• Contribute to the success of holiday catering.
• Work in the kitchen during downtime.
• Deliver catering orders when necessary.
• Follow health, sanitation, and safety regulations.
• Perform other duties as assigned.
• Greet customers warmly and help ensure they feel welcome and appreciated.
• Collaborate with team members to support smooth store operations.
• Help improve and maintain store efficiency.
• Represent the store’s S.T.E.W. values in interactions with customers and team members.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan for full-time team members.
• Family and personal time.
• Life insurance.
• Career opportunities and growth, with over 80% of managers promoted from within.
• Dayforce Wallet, which allows team members to request earned pay at no cost.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED