Catering Attendant

ASM Global•Denver, CO

19h

About The Position

The Catering Attendant provides timely, efficient, and accurate service to patrons at special functions and supports their dining experience. Events may include family rooms, catering rooms, special events for KSE or Legends, and other catering events. The role works under the direction of the Catering Managers and requires open availability to accommodate event schedules, including nights, evenings, weekends, and some early-morning events or breakfasts. The attendant prepares event spaces, completing setup 30 minutes before the event, maintains service during functions, and handles breakdown and closing duties. The position requires extensive knowledge of food and beverage menus, specials, and services, as well as bartending, serving, and catering experience. Attendants must follow Legends’ service and alcohol policies, operate the POS, card guests for every transaction, and discontinue alcohol service when needed. This is a part-time seasonal role. It is not eligible for benefits other than Colorado Sick Leave and a 401(k).

Requirements

At least 3 years of catering experience.
At least 2 years of bartending experience, including mixing drinks.
Fluent English communication with guests.
At least 18 years old.
Open availability and willingness to work variable hours based on the event schedule, including nights, evenings, weekends, and some early-morning events or breakfasts.
Able to work at a fast pace and meet deadlines.
Pleasant, courteous, and enjoys working with people.
Able to work in a team environment and act as a self-starter.
Able to remain calm under stressful situations and consistently provide positive guest service with positive body language.
Able to make generalizations, evaluations, and decisions without immediate supervision.
Able to accept and carry out directions and responsibilities.
Able to operate a POS and card guests for every transaction, and to discontinue alcohol service when needed.
Able to lift and carry up to 50 pounds while walking; bend, stoop, kneel, pull and push loaded carts, move tables and chairs, and set up event spaces.
Able to perform work involving constant standing, walking, bending, reaching, lifting, and repetitive motions, including opening drinks, as well as normal lifting and restocking.

Responsibilities

Provide timely, efficient, and accurate service to patrons at special functions and support their dining experience.
Report on time for scheduled events and to the assigned area; complete setup quickly and efficiently 30 minutes before the event begins.
Perform opening and closing duties as directed by management.
Set up, maintain, and break down event spaces for functions.
Maintain a professional demeanor and follow Legends’ service standards and Sequence of Service.
Learn and communicate information about food, beverage, and retail outlets within the stadium, as well as menus, specials, and services offered.
Follow Legends alcohol-service policies, card guests for every transaction, and avoid overserving guests.
Maintain a clean, neat, and safe work environment.
Communicate and work as a team with leads, management, fellow associates, and other service departments in catering, club spaces, and the arena.
Complete tasks assigned by management.
Operate the POS.
Practice safe work habits, follow safety policies, procedures, and regulations, and complete required company-wide and job-specific safety training.
Maintain professionalism, discretion, and confidentiality when serving VIPs, artists, players, families, and clients.