CATERING ASSOCIATE (PT, 4 PM - 8 PM)

Riverside Healthcare•Kankakee, IL

About The Position

The Catering Associate at Riverside Healthcare ensures exceptional patient meal service across assigned units. The role coordinates patient menu selections, assembles and delivers trays, addresses special dietary needs, and handles between-meal requests. It serves as a liaison between Food & Nutrition Services and nursing staff to help ensure patient dietary requirements, especially physician-ordered modified diets, are met accurately and promptly. The associate follows infection-control and sanitation standards, supports patient satisfaction and quality of care, and demonstrates flexibility within professional scope, duties, and licensure. The position includes coordinating meal service and responding to patient concerns and requests; collaborating with nursing staff; accommodating physician-prescribed dietary restrictions and cultural, ethnic, and religious food preferences; maintaining accurate meal information; and following food-safety practices. Other duties may include routine cleaning, patient care duties as required, and participation in training and staff meetings. On-the-job training is provided. The position requires the ability to read, write, and speak English and to pass a written test on modified diets provided by clinical staff. The posted pay range is USD $16.49–$19.94 per hour.

Requirements

  • Ability to read, write, and speak English.
  • Ability to pass a written test on modified diets provided by clinical staff.
  • On-the-job training is provided.

Nice To Haves

  • Knowledge of dietary restrictions, infection control, and sanitation best practices.
  • Additional language skills may be beneficial.

Responsibilities

  • Coordinate patient meal service, including menu selection, tray assembly, delivery, and pick-up on assigned units.
  • Communicate patient food issues, concerns, and requests to Food & Nutrition Services.
  • Collaborate with nursing staff to support patients’ nutritional needs and unit food-service requirements.
  • Respond to changes and special requests to maintain timely and accurate meal service.
  • Accommodate dietary restrictions based on physician-prescribed diets and align food preferences with medical guidelines.
  • Support patient satisfaction by offering alternatives within dietary limitations.
  • Maintain accurate, up-to-date patient meal information on assigned units.
  • Follow infection-control and sanitation practices, including food and refrigeration temperature controls, handwashing, glove use, and proper food dating.
  • Provide quality service that respects cultural, ethnic, and religious food preferences.
  • Assist with routine cleaning tasks as assigned.
  • Perform patient-care duties as required by job flow standards.
  • Participate in training and staff meetings.

Benefits

  • Paid time off programs or paid leave hours accrued as worked, depending on FTE.
  • Medical, dental, vision, life, and short- and long-term disability benefits for eligible FTE levels.
  • Health Savings and Flexible Spending Accounts for eligible health-care and dependent-care expenses.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay such as shift differential and on-call pay, and the opportunity for annual performance-based increases.
  • Employee well-being programs and career-development programs.
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