Catering Account Lead

Sifted•Seattle, WA

2d•$27 - $28•Onsite

About The Position

The Catering Account Lead supports the catering operations team by coordinating daily on-site services, serving as a key liaison between Sifted and its client, and completing administrative tasks under the direction of the Executive Chef. The role directs on-site service, leads the host team, maintains menus and service materials, audits logs, coordinates orders and deliveries, and assists with station setup. The position is based in an office cafeteria and on-site kitchen and requires approximately 35–40 hours per week, Monday through Friday. The schedule is described as 7:00 a.m.–3:30 p.m. and also as 6:00 a.m.–2:00 p.m.; start and end times may change, and flexibility is required for early tasks and urgent requests.

Requirements

Successful completion of Washington State Food Handler certification.
Experience supervising employees in a fast-paced environment.
Strong organizational and time-management skills.
Excellent written and verbal communication abilities.
Ability to work independently and as part of a team.
Attention to detail and a proactive approach to problem-solving.

Nice To Haves

Experience with catering and event servicing.
Experience in administrative roles, preferably in catering or hospitality.

Responsibilities

Serve as the main point of contact for the client and communicate directly to resolve issues professionally and quickly.
Address escalated needs as they arise during service.
Serve as the lead host during service.
Train the host team and monitor its performance.
Print and organize daily menu signs and dish cards.
Audit host surveys and temperature logs.
Coordinate orders and deliveries with the Receiver.
Print and share the Daily Host Numbers Sheet.
Maintain printed and digital menus.
Maintain the office.
Input order data into Sifted technology.
Assist with station setup and help set teams up for success.
Direct on-site service and coordinate daily catering services.