Catering Account Lead

Sifted•Seattle, WA

1d•Onsite

About The Position

The Catering Account Lead supports the catering operations team by coordinating daily on-site services, serving as a key liaison between Sifted and its client, and completing administrative tasks under the direction of the Executive Chef. The role directs on-site service, leads and monitors the host team, maintains menus and service records, and coordinates orders and deliveries. It also assists with station setup and other tasks that help prepare teams for service. The position is based in an office cafeteria and on-site kitchen. The posting lists Monday–Friday schedules, with differing times stated: 7:00 a.m.–3:30 p.m. and approximately 35–40 hours per week, typically 6:00 a.m.–2:00 p.m. Start and end times may change, and flexibility is required for early tasks and urgent requests. The role requires standing for up to six hours at a time and moving equipment weighing up to 50 pounds. Successful completion of Washington State Food Handler certification is required. Offers and continued employment are contingent on trust and safety checks, including criminal history and motor vehicle record checks, identity verification, food safety certification verification, and at least two reference checks. Employment is at will.

Requirements

Experience with catering and event service.
Experience supervising employees in a fast-paced environment.
Strong organizational and time-management skills.
Excellent written and verbal communication abilities.
Experience in administrative roles, preferably in catering or hospitality.
Ability to work independently and as part of a team.
Attention to detail and a proactive approach to problem-solving.
Successful completion of Washington State Food Handler certification.
Flexibility to accommodate early morning tasks and urgent requests.
Ability to stand for up to six hours at a time and move equipment weighing up to 50 pounds.

Nice To Haves

Opportunities to take on larger roles within the organization are noted, but no preferred qualifications are specified.

Responsibilities

Serve as the main point of contact for the client and resolve issues professionally and promptly.
Address escalated needs during service.
Serve as lead host during service.
Train the host team and monitor its performance.
Print and organize daily menu signs and dish cards.
Audit host surveys and temperature logs.
Coordinate orders and deliveries with the Receiver.
Print and share the Daily Host Numbers Sheet.
Maintain printed and digital menus.
Maintain the office.
Input order data into Sifted technology.
Assist with station setup and prepare teams for service.