Category Manager, Cimpress Open - East Coast Remote

Cimpress/VistaBoston, MA
$95,000 - $162,000Remote

About The Position

Cimpress is establishing a new business called Cimpress Open, focused on serving customers through third-party channels by partnering with companies that have strong customer relationships and offer mass-customized print products. Initially, Cimpress Open will target digital design software partners and established e-commerce marketplace platforms, with plans to expand its reach over time. The role of Category Manager is crucial for owning category execution across a growing part of the marketplace portfolio. This position reports to the Senior Category Manager and involves end-to-end ownership of category management for partners beyond Amazon, driving the new product introduction (NPI) pipeline, ensuring forecasting accuracy, and coordinating cross-functional efforts to keep product launches on schedule. This is a genuine ownership role, not solely coordination or operations, with accountability for launch outcomes, forecast accuracy, and business performance within the assigned scope. The Category Manager will collaborate with the Senior Category Manager on overall category strategy and Amazon execution.

Requirements

  • 3+ years of category management, ecommerce, or related commercial experience, including some ownership of a product portfolio and/or launch pipeline
  • Self-starter comfortable in a fast-moving, evolving setup, with scope expected to grow over time
  • Data-driven and structured, with the judgment to flag risks early and manage performance proactively
  • Proficient using AI tools to accelerate category work — comfortable with using LLMs to synthesize market and competitive research, draft category reporting, and support forecasting and variance analysis
  • Experience coordinating cross-functionally (Operations, Fulfillment, Finance, Merchandising, Creatives, Advertising, Pricing, Product, Analytics)
  • Fluent English required

Nice To Haves

  • Familiar with Amazon's AI-powered seller tools (Brand Analytics / Search Query Performance, Assortment Opportunity Explorer)
  • German, French, Italian, or Spanish is a plus

Responsibilities

  • Own category management for partners beyond Amazon, end to end — launch pipeline, category forecast, and performance
  • Manage NPI operations discovery: partner with Operations to gather and validate SKU-level details — specs, production feasibility, fulfillment requirements — for every new product launch
  • Own and drive adoption of the NPI workflow (currently piloting on Jira), taking it from pilot to steady-state process
  • Build and maintain category-level forecasts (volume, revenue, margin) for your scope, extending to weekly-level granularity and actuals-vs-forecast tracking
  • Support product lifecycle management execution, including running PLM independently when the Senior Category Manager is unavailable
  • Drive cross-functional alignment across Channel, Operations, Product Owners, Production, and Fulfillment for your category scope
  • Define and supervise category KPIs for your scope, flagging risks before they show up in retrospective reporting
  • Present category performance, forecasts, and risks to the Senior Category Manager and, as scope grows, to broader leadership

Benefits

  • health, wealth and wellness programs
  • long-term equity incentives
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