Casualty Operations Coordinator
About The Position
The Casualty Operations Coordinator plans, develops, coordinates, integrates, and executes services provided by the Casualty Assistance Center (CAC). The coordinator communicates directly with family members of deceased military and civilian personnel to express condolences and coordinates casualty actions with families and assigned Casualty Assistance Officers (CAOs) and Casualty Notification Officers (CNOs). The position establishes measures to ensure veterans receive burial honors and entitlements in accordance with applicable laws, regulations, and Department of Defense guidance. It also researches casualty and mortuary affairs guidance, policies, and procedures to support operational efficiency, and advises the Commanding General, major subordinate commands, and other units in the CAC area of responsibility on casualty and mortuary services. The position is in Alaska and may involve business travel up to 15% of the time. The incumbent may need to obtain and maintain a state driver's license and may be required to be on call and work holidays. Appointment may be subject to a suitability or fitness determination based on a background investigation.
Requirements
- At least one year of specialized experience equivalent to GS-09, including coordinating the transfer of deceased service member remains and personal effects; coordinating burial ceremonies; and advising next of kin on benefits and entitlements such as SGLI, Death Gratuity, Social Security, or VA benefits.
- Alternatively, a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, in a field demonstrating the knowledge, skills, and abilities needed for the position (examples include Social Science, Sociology, or Business Administration).
- A qualifying combination of education and experience may be used if it meets at least 100% of the requirements.
- Applicants who held a GS position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).
- Must meet an eligible employment authority category and provide documentation establishing eligibility.
- Appointment may be subject to a suitability or fitness determination based on a background investigation.
- May be required to obtain and maintain a state driver's license.
- Must provide proof of U.S. citizenship.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- Foreign education used to meet qualification requirements must be evaluated as equivalent to an accredited U.S. education program or receive full credit at an accredited U.S. college or university.
Responsibilities
- Plan, develop, coordinate, integrate, and execute all services provided by the Casualty Assistance Center.
- Communicate with family members of deceased military and civilian personnel to express condolences and coordinate casualty actions with families and assigned CAOs and CNOs.
- Establish measures to ensure burial honors and entitlements are provided to veterans in accordance with applicable laws, regulations, and DoD guidance.
- Research guidance, policy, and procedures concerning casualty and mortuary affairs to improve the operational efficiency of the Casualty Assistance Center.
- Advise the Commanding General, major subordinate commands, and other units within the CAC area of responsibility on casualty and mortuary services.
Benefits
- Federal employee benefits package for employees and their families.
- Statutory return rights for current DoD employees may apply in many circumstances.
- Permanent Change of Station allowances may be authorized, subject to applicable rules and agency determination.
- Recruitment or relocation incentive may be authorized, subject to agency determination.
- Student loan repayment may be authorized.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Ph.D. or professional degree
