Supervisory Casualty Affairs Coordinator

United States Army Installation Management Command • Fort Leonard Wood, MO

11d

About The Position

The Supervisory Casualty Affairs Coordinator plans, coordinates, and directs the mission of the garrison Casualty Assistance Center (CAC), managing and providing quality assurance for the Army casualty program within an Area of Responsibility. The incumbent provides casualty subject matter expertise through guidance, responses to information requests, and advice to the Garrison Commander on casualty operations. The role also supports Survivor Outreach Services, coordinates investigations and status reporting, and updates the Defense Information Casualty Processing Systems (DCIPS).

The incumbent works under the supervision of the Chief, Military Personnel Division, who provides general administrative guidance. The role independently plans, designs, and carries out casualty assistance support; casualty and mortuary operations; military funeral honors; fatal accident brief support; mass casualty support; open allotment; training; and line of duty programs. The position supervises three or more employees, reviews their work, and evaluates operations for mission accomplishment, quality, compliance, and technical competence.

This is a designated Key and Mission Essential position. The incumbent may be required to report to or remain at work during emergencies and will receive training to sustain base operations during mobilization. The position requires 10% temporary duty or business travel and a one-year probationary period for supervisory duties unless previously completed. Appointment may require a suitability or fitness determination and background investigation.

Requirements

• One year of specialized experience coordinating casualty assistance operations and next-of-kin support to ensure benefits and services are processed in accordance with applicable laws, regulations, and policies.
• One year of specialized experience analyzing casualty and survivor support programs to identify operational problems and recommend policy or procedural changes that improve effectiveness and regulatory compliance.
• One year of specialized experience providing technical guidance and training on casualty assistance, funeral honors, or survivor support procedures to ensure services comply with governing policies and established standards.
• Applicants who have held a General Schedule position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).
• Must meet the qualification requirement through experience; education cannot substitute for required experience.
• Appointment may be subject to a suitability or fitness determination based on a completed background investigation.
• Must be exempted from recall to active duty; the position is designated Key and Mission Essential.
• Must report to or remain at work during certain severe weather, emergency, or disaster situations.
• Must complete a one-year probationary period for supervisory duties unless previously completed.
• Must provide proof of U.S. citizenship.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Must use direct deposit for pay.
• Must meet the eligibility requirements of at least one of the listed employment authority categories.
• Temporary duty or business travel of 10% is required.

Responsibilities

• Plan, coordinate, and direct the mission of the garrison Casualty Assistance Center (CAC).
• Manage and provide quality assurance for the Army’s Casualty program in an Area of Responsibility.
• Provide casualty subject matter expertise by issuing guidance, responding to requests for information, and advising the Garrison Commander on casualty operations.
• Partner with Family Morale Welfare and Relief Command’s long-term Survivor Outreach Services.
• Coordinate investigations, provide status reports, and update the Defense Information Casualty Processing Systems (DCIPS).
• Supervise three or more employees in all aspects of their daily operations.
• Review subordinate work and accept, amend, or reject it as appropriate.
• Evaluate supervised operations for mission accomplishment, quality and quantity standards, procedural, policy, and regulatory compliance, and technical competence.
• Independently plan, design, and carry out casualty assistance support, casualty and mortuary operations, military funeral honors, fatal accident brief support, mass casualty support, open allotment, training, and line of duty programs.

Benefits

• Federal employee benefits package available to the employee and family; specific benefit eligibility depends on position type.
• Permanent Change of Station allowances may be authorized.
• Recruitment and relocation incentives may be authorized.
• Student loan repayment may be authorized.
• Salary negotiations for candidates new to Federal service may be authorized.
• Credit for prior non-Federal experience and certain military service for leave accrual rates may be authorized.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed