About The Position
Regal Cinemas at Aviation Mall in Queensbury, New York, is hiring seasonal, part-time Cast Members to provide guest service and help deliver a clean, safe, and enjoyable movie-going experience. The position runs from November 1, 2026, through January 14, 2027. Cast Members may work in the Box Office, Concession Stand, or as an Usher, based on theatre needs and employee availability. The role requires weekend availability; weekday opening and/or closing availability is preferred. Starting pay is $16.00 per hour. Cast Members represent Regal and are expected to follow company policies, maintain regular and consistent attendance, respond to emergencies when called upon, perform general cleaning duties, and comply with the company dress code. Duties vary by assignment and include ticket and concession sales, assisting guests, operating point-of-sale systems and equipment, maintaining theatre areas, and supporting opening and closing tasks. Where assigned duties involve selling or serving alcohol, employees must meet applicable age requirements and complete required training and certification. The role offers free movie passes, a 50% discount on concessions, flexible scheduling, and the opportunity for career advancement. Team members may participate in Regal's 401(k) plan with a company match after reaching age 21 and completing six months of service.
Requirements
- Complete the Cast Member and Box Office Cashier certification program, or be progressing toward completion.
- Be available to work weekends.
- Possess good public-speaking and listening skills and communicate clearly and directly.
- Perform calculations quickly and accurately and identify and correct errors.
- Identify problems, gather relevant information, evaluate alternatives, reach evidence-based conclusions, take initiative, and perform under pressure or opposition.
- Demonstrate excellent communication with customers, coworkers, and management, and the ability to establish goals, budget time, and set priorities.
- Meet the physical demands of the role, including frequent standing, walking, sitting, using hands, reaching, and talking or hearing; occasional climbing or balancing and stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds.
- Meet vision requirements including close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
- If assigned alcohol sales or service, meet the legal age requirement, complete legally required state or local training, obtain the required certificate, and complete Regal Responsible Beverage Server training.
Nice To Haves
- Weekday opening and/or closing availability.
Responsibilities
- Provide guest service by selling tickets and concessions and/or working as an usher.
- Maintain regular and consistent attendance, follow the company dress code, and perform general cleaning duties.
- Handle emergency situations when called upon.
- Operate Box Office point-of-sale systems and accurately handle cash, cards, gift cards, travelers’ checks, and redeemed tickets, passes, and coupons.
- Upsell or suggest Premium Viewing Experiences and promote the Regal Crown Club program.
- Sell tickets in accordance with the MPAA rating system and company policy, and respond to guest phone calls and questions.
- Operate concession point-of-sale systems; accurately handle payments and coupons and maintain concession stock inventory.
- Operate, prepare, and clean concession equipment; follow food safety laws and applicable break and meal-period laws.
- Maintain required alcohol certifications and training when applicable, and complete required training materials.
- Tear and collect tickets, direct patrons to auditoriums, inspect packages when applicable, and assist with crowd control and seating.
- Enforce the MPAA rating system and inspect auditoriums to monitor picture and sound quality, prevent film and content theft, and help maintain a safe environment.
- Report problems, discrepancies, and unusual situations to management.
- Perform in-auditorium concession sales as directed and clean auditoriums, restrooms, lobby areas, hallways, and other theatre areas.
- Monitor theatre vending equipment and assist with assigned opening and closing duties.
Benefits
- Free movie passes.
- 50% discount on concessions.
- Flexible scheduling.
- 401(k) retirement plan with company match for eligible team members age 21 and older who have completed six months of service.
- Career advancement opportunities and promotion from within.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
