Casino, Hospitality & Entertainment Management Development Program Associate
About The Position
The Live! Casino & Hotel Management Development Program is designed for recent college graduates interested in careers in hospitality, gaming, and entertainment. Associates gain exposure to operational and business functions through structured rotational assignments across areas such as casino and slot operations, table games, hotel operations, guest services, food and beverage, marketing, player development, finance, human resources, entertainment, and special events. The program combines hands-on operational experience, leadership development, executive mentorship, and business education to prepare high-potential individuals for future management opportunities. Associates learn how departments work together to deliver guest experiences, maintain operational excellence, and achieve business results. They collaborate with team members from frontline staff through senior leadership while exploring career paths and building a professional network. The position is in a 24/7 casino environment and requires a flexible schedule, including shifts, evenings, weekends, holidays, and overnight work as assigned. The environment is high-energy and may involve exposure to alcohol, cigarette and cigar smoke, bright lights, loud noises, and variable temperatures. The role also involves physical activity, including standing for extended periods, moving objects, and bending, stooping, squatting, climbing, stretching, twisting, or reaching.
Requirements
- Passion for hospitality, gaming, entertainment, and delivering exceptional guest experiences.
- Leadership potential and interest in a management career in the hospitality and gaming industry.
- Excellent interpersonal, customer service, and communication skills.
- Ability to work effectively in a team-oriented, fast-paced environment.
- Strong analytical, organizational, problem-solving, and decision-making skills.
- Adaptability and willingness to learn new processes, systems, and operational functions.
- Professional and effective English communication skills, both verbally and in writing.
- Ability to read, understand, and follow operating procedures, company policies, and regulatory requirements.
- Proficiency in Microsoft Office and other business-related technology applications.
- Flexible schedule, including weekends and holidays, and availability for all shifts, including day and swing shifts.
- Willingness to relocate based on future open positions within the organization.
- Ability to obtain and maintain a valid gaming license as determined by the State Gaming Control Agency.
- Ability to work under frequent time pressure in an interruptive environment and handle multitasking and heavy work.
- Ability to exert up to 50 pounds of force occasionally and up to 30 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand for long periods without sitting or leaning, and to bend, stoop, squat, climb, stretch, twist, and reach.
Nice To Haves
- Bachelor's degree in Hospitality Management, Business Administration, Gaming Management, Tourism Management, Marketing, Finance, or a related field (preferred).
Responsibilities
- Complete all phases of the Management Development Program to be considered for future leadership opportunities.
- Participate in rotational assignments across hospitality, gaming, and support departments to learn property operations.
- Learn operational functions across casino gaming, hotel operations, guest services, food and beverage, entertainment, and player engagement.
- Complete the Live! Leadership Development Curriculum alongside departmental rotations.
- Develop understanding of operational performance metrics, financial results, guest satisfaction measures, and revenue-generating strategies.
- Collaborate with property leaders and team members to support business objectives and improve the guest experience.
- Demonstrate flexibility, adaptability, and willingness to learn across different operational environments.
- Build leadership capabilities through coaching, mentorship, project work, and hands-on operational experience.
- Master and uphold the Live! 5 Service Standards to deliver exceptional guest service.
- Create memorable experiences that foster guest loyalty and strengthen the Live! brand.
- Work a flexible schedule, including evenings, weekends, holidays, and overnight shifts as required by rotational assignments.
- Perform other duties as assigned.
Benefits
- Comprehensive group health benefits for full-time and part-time team members and eligible dependents.
- Free basic life insurance.
- Free short-term and long-term disability coverage.
- Retirement savings options.
- Paid time off.
- Tuition reimbursement.
- On-site wellness center for team members and eligible dependents at the Maryland property.
- Training and pathways for career growth.
- Rewards and recognition programs.
- Annual merit-based pay increases.
- Discretionary performance bonuses.
- Discretionary service bonuses.
- Free parking.
- Free food and discounted meals.
- Hotel, food and beverage, and entertainment discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
