CASINO FLOOR RUNNER

Town Pump, Inc.•Belgrade, MT

About The Position

Montana’s Best Casinos is seeking a motivated, outgoing Casino Floor Runner to help create a comfortable and fun environment for guests. The company emphasizes personalized service, including recognizing regular guests and anticipating their needs. The role combines guest service, cash handling and accounting, register operation, bar inventory and drink service, casino housekeeping, and support for casino cashiers. The Casino Floor Runner also helps patrons with gaming machine operations, verifies and pays out machine wins, and contributes to casino safety and security.

Requirements

Ability to provide exceptional customer service.
Ability to handle and account for cash, accurately make change, and manage large amounts of cash.
Ability to accurately and effectively complete shift paperwork.
Ability to monitor legal age requirements.
Ability to maintain a neat, clean appearance and wear the uniform.

Responsibilities

Provide exceptional customer service and remember regular customers’ names and faces.
Handle cash and accounting, operate a cash register, accurately make change, and account for large amounts of cash.
Stock, price, rotate, and display bar inventory; efficiently mix and complete drink orders.
Assist casino cashiers and help patrons operate gaming machines.
Monitor legal age requirements and wear the uniform while maintaining a neat, clean appearance.
Complete shift paperwork accurately and effectively.
Perform housekeeping inside and outside the casino, including cleaning restrooms, ashtrays, windows, floors, games, tables, and messes; dusting; emptying trash cans; handling dishes; and arranging bar furniture neatly.
Use the safety manual and casino restroom logs.
Maintain casino safety and security; answer and screen phone calls.
Assist patrons in verifying wins and record and make payouts to gambling machine winners.
Advise the manager of personnel situations or policy violations that adversely affect casino operating performance.