Cashwrap Associate - Jeffersonville

HomeBuys, Inc.•Jeffersonville, OH

About The Position

HomeBuys, INC. is seeking an efficient, courteous Cashwrap Associate with excellent customer service skills. The associate scans customers’ selections, verifies prices and quantities, accepts payments, issues receipts, answers inquiries, and provides information about products, promotions, and item locations. The role also involves responding to complaints, processing refunds and exchanges, and maintaining a clean workspace. Success requires a strong work ethic, accuracy, attentiveness to customer needs, and a commitment to excellent service.

Requirements

  • Must be 18 years of age or older.
  • Friendly and positive attitude.
  • Excellent customer service and communication skills.
  • Ability to adapt quickly to new policies and procedures in a fast-paced retail environment.
  • Basic math skills.
  • Attention to detail.

Nice To Haves

  • High school diploma or equivalent preferred.
  • 0–1 years of retail experience preferred.

Responsibilities

  • Provide a positive customer experience with fair, friendly, and courteous service.
  • Process sales on a cash register by scanning and itemizing items and totaling purchases.
  • Resolve customer issues and answer questions.
  • Bag purchases when needed.
  • Record prices, departments, and taxable and nontaxable items; itemize and total purchases using a cash register.
  • Enter price changes using price sheets and special sale bulletins.
  • Accept cash, check, and charge payments, and make change for cash customers.
  • Verify credit acceptance by reviewing and recording driver’s license numbers and using credit card authorization systems.
  • Provide pricing information in response to customer questions.
  • Maintain checkout operations by following policies and procedures and reporting needed changes.
  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
  • Contribute to team efforts by completing related tasks as needed.
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